Privacy Policy

Last updated: 23rd June 2026

1. Introduction

Jo Robinson Legal ("we", "us", "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us through our website, or otherwise interact with us.

For the purposes of UK data protection law, Jo Robinson Legal is the data controller of your personal information.

Contact Details

Jo Robinson Legal
27 Woodsorrel Drive
Oakwood
Derby DE21 2UF

Email: hello@jorobinsonlegal.com

2. Personal Information We Collect

Information you provide directly

When you contact us through our website contact form, by email, or by telephone, we may collect:

• Name

• Email address

• Telephone number

• Organisation name (if provided)

• Any information you choose to include in your enquiry

Please avoid providing sensitive personal information through the website unless it is necessary for your enquiry.

Information collected automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Website usage information

• Referring website addresses

• Pages viewed and time spent on the website

Some of this information is collected through cookies and analytics technologies.

3. How We Use Your Information

We may use your personal information to:

• Respond to your enquiries

• Communicate with you regarding potential legal consultancy services

• Manage and administer our website

• Monitor website performance and usage

• Improve our website and services

• Comply with legal and regulatory obligations

• Protect our legal rights and interests

4. Lawful Basis for Processing

Under UK data protection law, we rely on the following lawful bases:

Legitimate Interests

We process personal information where necessary for our legitimate interests, including:

• Responding to enquiries

• Operating and improving our website

• Maintaining website security

• Managing our business activities

Taking Steps Before Entering a Contract

Where you contact us regarding legal consultancy services, we may process your information to discuss and assess your requirements before entering into a contract.

Legal Obligation

We may process personal information where necessary to comply with legal or regulatory requirements.

Consent

Where required by law, we will obtain your consent before placing non-essential cookies, including analytics cookies, on your device.

5. Google Analytics

We use Google Analytics to help us understand how visitors use our website.

Google Analytics collects information such as:

• Pages visited

• Time spent on the website

• Device and browser information

• General geographic location derived from IP address

Google Analytics uses cookies and similar technologies.

Analytics cookies will only be used where you have provided consent through our cookie banner.

Information generated by Google Analytics may be processed by Google on our behalf. Google may process information outside the United Kingdom. Where personal information is transferred internationally, appropriate safeguards will be used in accordance with applicable data protection laws.

6. Cookies

Our website uses cookies to ensure the website functions properly and to help us understand how visitors use the site.

Some cookies are essential for the operation of the website. Others, including analytics cookies, require your consent.

You can manage your cookie preferences through our cookie banner and through your browser settings.

7. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who help us operate our website and business, including:

• Website hosting providers

• Website maintenance providers

• Analytics providers, including Google Analytics

• Professional advisers where necessary

• Microsoft 365

We require all third parties to respect the security of your personal information and to process it in accordance with applicable data protection laws.

8. Data Retention

We retain personal information only for as long as necessary for the purposes for which it was collected.

Enquiries submitted through our website will generally be retained for up to three years following our last communication unless a longer retention period is required for legal, regulatory, professional or legitimate business purposes.

Website analytics information is retained in accordance with the settings configured within Google Analytics.

9. Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration or destruction.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

10. Your Rights

Under UK data protection law, you have the right to:

• Be informed about how your information is used

• Request access to your personal information

• Request correction of inaccurate information

• Request erasure of your information in certain circumstances

• Request restriction of processing

• Object to processing in certain circumstances

• Request transfer of your information where applicable

• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided in this Privacy Policy.

11. Complaints

If you have concerns about how we process your personal information, please contact us first and we will seek to resolve the matter.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or business operations.

Any updates will be posted on this page together with the revised "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

Jo Robinson Legal
27 Woodsorrel Drive
Oakwood
Derby DE21 2UF

Email: hello@jorobinsonlegal.com